vicidial.org

Dear All,
i have an issue with Agents using the park Call Button on the Agents Interface.
I would like to remove this button from the Agents interface but i did not find if that was possible in the User section.
Could you help please ?
Many thanks beforehand,


My config is :
- DBerver - bi processor Xeon Dell T610, 2*Intel® Xeon® E5607 Processor 32 G Ram, HD 300G 15 KRPM
- Weberver, Dell PE110, Xeon, 8 G Ram
- 4 dialers, Dell PE110, Intel Xeon E1220 ((3.1GHz, 4C/4T, 8M Cache, 80W, Turbo), 8GB RAM ,
- 1 Storage server, Dell PE110, Intel Xeon E1220 , 4To HD 8GB, all calls being recorded and MP3 encoded
- 3 Freepbx servers with TE420B digium cards with Echo cancellation
- 12 E1
- 1 NTP server
I have IAX trunks linking the dialers and the FreePBX servers
I Installed : VERSION: 2.4-350a BUILD: 111201-0939 from VICIBOX ISO | Asterisk 1.4 | | No Digium/Sangoma Hardware | No Extra Software After Installation
I have 110 seats (200 agents) on this installation, we make around 120 000 calls per day, all calls are recorded, MP3 encoded and transfered to a storage server.

Hi you could always comment the button out on the vicidial.php using <!-- BUTTON HERE --> thats what i have done for alot of things i didnt want when re customizing the GUI.

Hope this helps

Many thanks for this answer but there is no option to use in the user or campaign section in order to avoid changing the vicidial.php? ?