call menu DNC
Posted:
Fri Jul 06, 2012 5:02 pmby Acidshock
Is there a way to DNC a number via a call menu?
VERSION: 2.6-370a
BUILD: 120529-2112
1.4.39.2-vici
openSuse 11.3
ViciBox Redux v.3.1.10
Re: call menu DNC
Posted:
Sat Jul 07, 2012 9:09 amby mflorell
The agi-VDADinbound_NI_DNC_CIDlookup.agi script was created for this purpose. Here are the instructions from the comments:
# runs when a call comes in from an inbound call. This script will
# play a message and take input to automatically change customer lead to NI or DNC.
#
# Flag Options:
# 1- default to insert into the vicidial_dnc table for DNC selections (Default=YES)
# 2- campaign to take dnc settings from(overrides option 1)
#
# agi-VDADinbound_NI_DNC_CIDlookup.agi,YES-----TESTCAMP