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Multi Server- 2DBRelication M/S(HA,HearBeat/MON),Web(Proxmox_VMs-LoadBalance),3-telephony
ASterisk 1.4.27-vici
Dahdi-current
2.4 svntrunk
Ubuntu server 10.04 LTS
Scracth Install
VERSION: 2.4-357a
BUILD: 120125-2107
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HI guys i have setup Call_Menu to press 0 and be transfer to a call floor where all login in an INgroup but how do i do with 'if you know the extensions number please dial it now' - how do i set this up

I see some setup process on the managers manual but confusing:

Code: Select all

Custom Dialplan configuration:
1. Click on the “Admin” menu on the left sidebar, then click on the “System Settings” link below that
2. Change the field “Allow Custom Dialplan Entries” to “1” then click SUBMIT
3. Go back to the WELCOME_MENU Call Menu that you created(In-Groups → Show Call Menus →Modify WELCOME_MENU)
4. Add another audio file to the Menu Prompt so that it looks like this:welcome|for-sales|press|./digits/1|for-tech-support|press|./digits/2|silence|if-u-know-ext-dial
Or you can simply record your own audio prompt through the 8168 extension, or upload an audio file
to the Audio Store(Admin → Audio Store)
5. Scroll to the bottom of the screen and enter the following into the “Custom Dialplan Entry” field:

exten => _XXXX,1,Playback(/var/lib/asterisk/sounds/beep)
exten => _XXXX,x,AGI(agi-AGENT_route.agi,default---AGENTDIRECT---ACTIVE)

NOTE: The above assumes 4-digit agent Ids(for the four X's)

The options for the “agi-AGENT_route.agi” program are as follows:
1. the DID entry to use for In-group initiation settings ('default' is default)
2. the agentdirect in-group to send the calls to ('AGENTDIRECT' is default)
3. transfer only to ACTIVE in the system agent or VICIdial LOGGED_IN agent
('ACTIVE' is default)
6. Click submit to save your changes
7. Now you can call into the main number(727-555-3000), wait for the message to start, and then enter
the 4-digit user ID of either 6666 or 7777 and you will be sent directly to their AGENTDIRECT In-
Group queue, or if they are unavailable, to their User-defined voicemail box.

it still using AGENTDIRECT INGROUP..? SO if i have phone extension 1000 then teh client dial 1000, i can receive calls when im not login on an ingroup AGENTDIRECT what about the phone extensions directly registered on Asterisk only and not login.

Client call ----->Call Menu--->Type extension# 1000------------------->phone extension (1000 -registered to asterisk only not login)


Any idea guys..?

Have you perused the /var/lib/asterisk/agi-bin?

There have been several posts for this on the forum. Google should be able to get it for you if it isn't in the Manager's Manual.

@williamconley

i tried searching here and on Google not a success can you point even some one link for this..? just a favor.thanks

@ rrb555

did you able to successfully try this..?

for not login agent you can use the custom dialplan

exten => _XXXX,1,Playback(/var/lib/asterisk/sounds/beep)
exten => _XXXX,n,Goto(trunkinbound,${EXTEN},1)

to
exten => _XXXX,1,Playback(/var/lib/asterisk/sounds/beep)
exten => _XXXX,n,Dial(SIP/${EXTEN})