vicidial.org

Hi Everyone,

Need Help,

Following are my server details

1. Asterisk 1.4.42
2. vicidial 2.2.1
3. 4 Port Digium Card
4. Cent OS
5. Soft Phone Zoiper

Installation Method : Vicidialnow
$version = '2.2.1-259';
$build = '100510-2014';
Asterisk version: 1.4.42-vici

In my extensions.conf file i have assigned my zap channel to a variable and i am using that to do outbound. But my two agents are unable to do outbound at a time.

In my extension.conf
TRUNX=Zap/3

outbound pattern

exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXXXXX,3,Dial(${TRUNKX}/${EXTEN:2},55,To)
exten => _91XXXXXXXXXX,4,Hangup

Now i want to use more zap channels to do outbound.
But i do not know, how to assign more channels to do outbound.

Please help me out in this issue.

Thanks & Regards
Srinivas

You're on an old system. You should consider upgrading to Vicibox.com (3.1.15 present version).

Properly configured Zap channels are "grouped". Change TRUNX=Zap/3 to TRUNK=Zap/r1 or whichever group your configuration created (TRUNK=Zap/r0?). Then instead of using a specific channel, you'll grab the "first available channel in the group".

Thank you Mr Williamconely,

Please tell me how to configure group.
Where do I need to configure this ?
If it is in zapata.conf, in my zapata.conf I have configured like this.


[trunkgroups]

[channels]
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=no
echocancelwhenbridged=no
relaxdtmf=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1

context=language
switchtype=euroisdn
signalling=pri_cpe
channel => 1-15, 17-31

If I want to assign any of four channels to do outbound then how to set them as group.

Please help me out.

Sorry, no time tonight (I'm already late ...), but it is a pure asterisk question and there are plenty of places where this zaptel configuration information is discussed. Not actually related to Vicidial, but asterisk. Asterisk has a MUCH larger base audience than Vicidial does. We're just a drop in the Asterisk bucket here. LOL (But Matt is making it grow!).

I will say that the default setup generated when you "autoconfigure" is g0 (or r0 if you want to start at the top and work down).