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Cut Off Recordings
Posted:
Mon Aug 27, 2012 9:44 amby benghoi
Hi Guys,
Were having an issue to our recordings. we noticed that some of are recordings did not record the first minute of the call, it means that, it did not record the first part of the call. Please help... Thanks!
Re: Cut Off Recordings
Posted:
Tue Aug 28, 2012 1:05 amby uperformkarthick
Please check "Recording Delay" in the campaign detail view.
Thanks
Karthik Raja
Re: Cut Off Recordings
Posted:
Tue Aug 28, 2012 10:12 amby benghoi
Hi Karthik,
Thanks for your reply. The Recording Delay in the campaign detail is already set to 0.
Re: Cut Off Recordings
Posted:
Sat Apr 06, 2013 5:32 pmby williamconley
perform some tests and see when this occurs. all calls?some calls? only when server is heavily loaded?
Re: Cut Off Recordings
Posted:
Wed Mar 21, 2018 11:58 amby eyeofefil
Was this resolved? if it was, would you mind sharing it to me for I am experiencing the same thing with one of our clients?