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help me on leads

PostPosted: Fri Sep 07, 2012 8:49 am
by gattaba
Hello, I load a leads and the dial method is manuel.but I do not how calling from the client interface numbers that are in the leads I do not understand the operation.
thank you for helping me.


Goautodial 2.0
Vicidial
VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk-1.4.27.1-1
Centos 6.3
digium card : TE122

Re: help me on leads

PostPosted: Fri Sep 07, 2012 11:00 am
by jamz
I'm fairly new to this......however......

On the agent screen, assuming the agents are allowed to manual dial, there should be a button "Dial Next" click this. Then you can Skip or Dial the lead.

It's in the Manual.

The Manual is a excellant resource.