vicidial call forwarding issue.

[fraz]

Hi,

We having issue with vicidial call forwarding issue we are running a call center every time we face when our agents are trying to forward calls to fiance department our forwarding buttons got hang below is my server info.
ram 4 gb.
intel xeon cpu 2.50 Ghz 4 core machine.
souse 11.4 vicidial 2.4

Please advice me what to do iam having serious issue we have lot of machine for vicidial.

Regards,
Fraz

[williamconley]

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

Also of note: Your description of your problem appears to be:

our forwarding buttons got hang

Which is not ... descriptive.