problem with queue
Posted: Sun Sep 16, 2012 11:44 am
hello, I have a problem with the number of calls on my queue I have two servers VICIDIAL and I generated calls via iax from one server to another.
I noticed two things that I did not understand
1-when I configure the In-Group Call Handle Method on a CID agent interface counter queue is normal but the information is not stored while if I choose CIDLOOKUP is the opposite counter the queue is anormal and when I inserted information on the record fields done
thanks
my config
server 1
Goautodial 2.1
version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
server 2
Goautodial 2.0
VERSION: 2.2.1-237
BUILD: 100510-2015
asterisk-1.4.27.1-1
I noticed two things that I did not understand
1-when I configure the In-Group Call Handle Method on a CID agent interface counter queue is normal but the information is not stored while if I choose CIDLOOKUP is the opposite counter the queue is anormal and when I inserted information on the record fields done
thanks
my config
server 1
Goautodial 2.1
version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
server 2
Goautodial 2.0
VERSION: 2.2.1-237
BUILD: 100510-2015
asterisk-1.4.27.1-1