Per Campaign own List ID

[rrb555]

Hi,

Manual Dial
Campaign: TESTCAMP1
Manual Dial List ID: 1000


Is there a way that each campaign will have separate list of its own? What we have now is if agentA under Testcamp1 campaign tries to dial a number 18001111111 to which this number is not yet on the list id anywhere it will fall under or create new lead ID to list id 1000, however if 18001111111 is already in any list id (say list id 1001, to TESTCAMP2campaign) it will upload its previous record . What I want to do is since 1000 list id is set to testcamp1 only it will just create/add new list ID to 1000, is that even possible?

thanks in advance

[rrb555]

Hi

Anyone experienced this or any recommendations?

thanks,

[mflorell]

Yes, there are settings for this in Campaign Detail.

[rrb555]

Hi Matt,

What are the features in Campaign Detail should I be checking?

Thanks,

[mflorell]

Manual Dial Filter

[rrb555]

It seems like the number should be under the same list where the campaign resides to. Because whenever the number was already dialed with other campaign and listed under other list I tend to get this error "This phone number is not in the campaign lists"

[williamconley]

what is your manual dial filter set to?