vicidial.org

Hi Guys,

I have a new ViciDial setup using astguiclient.

I can login as agent and can register the softphone as well. The softphone rings when i login, however on accepting the call I get a voice based error I'm sorry thats not a valid extension.

This can have anything to do with my settings since i'm a newbie.

My Vicidial version is 2.4-364a and Asterisk version is 1.4.21.2

I will be happy to provide any further info needed for trouble shooting.

Thanks!

1) Welcome to the Party!

2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) You apparently have a problem with your installation. Since you did not mention your installation method or version ...