call does not ring

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

call does not ring

Postby gattaba » Sun Oct 14, 2012 6:31 am

hello,
I do not have the option on hook on the admin interface. So I activate the alert at the interface agent if I receive a call there is a popup that appears.
my problem is that communication starts even before I click on the popup how to solve it.
and secondly how to make calls ring the softphone if I do not have the option.
thanks in advance.

Goautodial 2.0
Vicidial
VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk-1.4.27.1-1
Vtiger version 5.1.0
Centos 6.3
digium card : TE122
gattaba
 
Posts: 131
Joined: Thu Aug 02, 2012 6:04 am

Re: call does not ring

Postby striker » Sun Oct 14, 2012 6:41 am

to avail the on hook option , upgrade your vicidial version

http://goautodial.org/projects/goautodialce/wiki/Upgrade_Goautodial20-Goautodial21
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Re: call does not ring

Postby gattaba » Sun Oct 14, 2012 7:42 am

yes I know this solution but as I use the translation in French goautodial 2.0
and translation steps will not work with 2.1 goautodial
gattaba
 
Posts: 131
Joined: Thu Aug 02, 2012 6:04 am


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 89 guests