call does not ring
Posted: Sun Oct 14, 2012 6:31 am
hello,
I do not have the option on hook on the admin interface. So I activate the alert at the interface agent if I receive a call there is a popup that appears.
my problem is that communication starts even before I click on the popup how to solve it.
and secondly how to make calls ring the softphone if I do not have the option.
thanks in advance.
Goautodial 2.0
Vicidial
VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk-1.4.27.1-1
Vtiger version 5.1.0
Centos 6.3
digium card : TE122
I do not have the option on hook on the admin interface. So I activate the alert at the interface agent if I receive a call there is a popup that appears.
my problem is that communication starts even before I click on the popup how to solve it.
and secondly how to make calls ring the softphone if I do not have the option.
thanks in advance.
Goautodial 2.0
Vicidial
VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk-1.4.27.1-1
Vtiger version 5.1.0
Centos 6.3
digium card : TE122