Balance dialing enabled, but no calls being dialed
Posted: Thu Oct 18, 2012 7:52 am
Hello all,
I would like to understand how exactly does balance dialing work. I have a multi-server setup as follows
1. Master server with asterisk+mysql+http
2. Slave server with only astersik
3. All agents are logged-in into the master server, there are no agents on slave server.
4. Balance dialing enabled on both servers
5. Campaign is set to predictive dialing
Will the slave server do the dialing even if no agents are logged on to it?
I want most of the dialing to be done by the slave server only, and the master will be used for agents to login. The values of max vicidial trunks and max calls per second is set to a low value on the master and it is higher on the slave. But there is no dialing happening on the slave server. How can I get the slave server to start dialing?
Scratch install
Operating sys: Slackware 13.37
mysql: 5.1.56
Asterisk: 1.4.26.2
VicidialVERSION: 2.4-364a BUILD: 120409-1136
No Digium/Sangoma Hardware | No Extra Software After Installation
I would like to understand how exactly does balance dialing work. I have a multi-server setup as follows
1. Master server with asterisk+mysql+http
2. Slave server with only astersik
3. All agents are logged-in into the master server, there are no agents on slave server.
4. Balance dialing enabled on both servers
5. Campaign is set to predictive dialing
Will the slave server do the dialing even if no agents are logged on to it?
I want most of the dialing to be done by the slave server only, and the master will be used for agents to login. The values of max vicidial trunks and max calls per second is set to a low value on the master and it is higher on the slave. But there is no dialing happening on the slave server. How can I get the slave server to start dialing?
Scratch install
Operating sys: Slackware 13.37
mysql: 5.1.56
Asterisk: 1.4.26.2
VicidialVERSION: 2.4-364a BUILD: 120409-1136
No Digium/Sangoma Hardware | No Extra Software After Installation