Music on hold issues

[gattaba]

hello, I have an audio file I would put it as hold music how I should proceed

thanks

[williamconley]

download the managers manual ...? and/or click on "Music on hold" under Admin ...? (both probably)

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

[gattaba]

hello I'm the manager manual but I do not see the configuration

Goautodial 2.0
Vicidial
VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk-1.4.27.1-1
Vtiger version 5.1.0
Centos 6.3
digium card : TE122

[williamconley]

download the managers manual ...? and/or click on "Music on hold" under Admin ...? (both probably)

Do you have a menu entry named "Music on Hold" under "Admin"?

[gattaba]

hi William

I have the free version of manager may be that it is for her that I can not see music on hold

[williamconley]

download the managers manual ...? and/or click on "Music on hold" under Admin ...? (both probably)

Do you have a menu entry named "Music on Hold" under "Admin"?

[gattaba]

no i dont have it

[williamconley]

I would suggest upgrading to get it.

[gattaba]

ok thanks i'll do