Selective Archive of call recordings
Posted: Thu Mar 07, 2013 10:23 am
Hi Guys
Is it possible to only archive call recordings from certain campaigns?
Ie we have a lead gen and a closer campaign. We only need to keep recordings of the closer calls, The lead gen we record for same day review and get deleted at end of each day.
Is it therefore possible to get the ftp script that moves recordings to the archive server to only move recordings from a specified campaign?
Regards
Is it possible to only archive call recordings from certain campaigns?
Ie we have a lead gen and a closer campaign. We only need to keep recordings of the closer calls, The lead gen we record for same day review and get deleted at end of each day.
Is it therefore possible to get the ftp script that moves recordings to the archive server to only move recordings from a specified campaign?
Regards