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Selective Archive of call recordings

PostPosted: Thu Mar 07, 2013 10:23 am
by fibres
Hi Guys

Is it possible to only archive call recordings from certain campaigns?

Ie we have a lead gen and a closer campaign. We only need to keep recordings of the closer calls, The lead gen we record for same day review and get deleted at end of each day.

Is it therefore possible to get the ftp script that moves recordings to the archive server to only move recordings from a specified campaign?

Regards

Re: Selective Archive of call recordings

PostPosted: Thu Mar 07, 2013 11:50 am
by williamconley
There is a script in /usr/share/astguiclient designed to archive SALE recordings only. This script can obviously be customized to filter by anything you desire.

Re: Selective Archive of call recordings

PostPosted: Thu Mar 07, 2013 4:14 pm
by fibres
Hi William

Cheers for that! That will help in another scenario I might be facing. I will have a nose at the script and cutomise!

Regards