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vicibox login problem

PostPosted: Mon Mar 11, 2013 9:05 am
by zaheer
ViciBox Redux v.4.0.1 released Asterisk version 1.4.44 vici mysql version .5.5.28
There are screens on:
2464.ASTVDautoFILL (Detached)
2461.ASTfastlog (Detached)
2449.ASTlisten (Detached)
2443.ASTupdate (Detached)
2350.asterisk (Detached)
2341.astshell20130311172129 (Detached)
6 Sockets in /var/run/screens/S-root.
after power outage agents are unable to login there is no session available.
Please help me to solve this problem

Re: vicibox login problem

PostPosted: Mon Mar 11, 2013 9:58 am
by fibres
If you click on the Real-time screen for the campaign they were logged into before the power outage does it show them as still being logged in?

If so you need to click on each name in the list and click emergency log out.

Regards

Re: vicibox login problem

PostPosted: Mon Mar 11, 2013 11:25 am
by zaheer
Why sockets are 6 while these were 10 when system was working properly

Re: vicibox login problem

PostPosted: Mon Mar 11, 2013 5:34 pm
by williamconley
crashed table most likely.

viewtopic.php?f=7&t=27353#p96370

mysqlcheck --auto-repair --all-databases -p1234 -u cron