Realtime report not counting

[mac123]

Hello. im having problem with realtime reports my minutes is not counting always at 00:00

Code: Select all

| SIP/1022       | Agent1             + | 8600054   |  PARK  A  |    0:00 | CAMP_001   | 190   |
| SIP/1029       |Agent2              + | 8600058   | INCALL M |    0:00 | CAMP_001   | 125   |
| SIP/1004       |Agent2              + | 8600055   | INCALL A  |    0:00 | CAMP_001   | 147   |
| SIP/1020       |Agent2              + | 8600057   | INCALL A |    0:00 | CAMP_001   | 182   |

[modified by williamconley for legibility]

already check this topic
http://www.vicidial.org/VICIDIALforum/v ... hp?t=17017

but my php.ini has a timezone, tried to repair my database using the code below but still the same. any possible solution to get the counter back to work thanks

mysqlcheck -u root -p --auto-repair --optimize --all-databases


Vicibox X.X from .iso | Vicidial 2.6-393a Build 130124-1721 | Asterisk Asterisk 1.4.44-| Single Server | No Digium/Sangoma Hardware | No Extra Software After install
Processor
MemTotal: 3944384 kB
Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
Manufacturer: REDFOX Technologies
Product Name: N61PB-M2S


VERSION: 2.6-393a
BUILD: 130124-1721

[williamconley]

This is likely an installation based issue. But you have not listed your installer version or the name of the .iso from which you installed.

Is this a fresh install? Or a new problem on an old machine? Is this problem on all campaigns?

[mac123]

i dunno the version of the iso. my installer is missing sorry for incomplete info.. this machine running in a month only. before this is working. when i tried to execute check optimize repair to sql lots of times. the error appeared.. is my database has a problem? or what. also i have 1 user i think that has wrong info for the number of calls.. thanks

[williamconley]

when you sit at the console or log in via ssh, the resulting "welcome" screen should contain your installation method and version.

you may just need to reboot. have you?