Agents can hear other agents

[vctor]

Hi we are experiencing this one again, agents hearing other agents, particularly those that recently hangedup already,

astguiclient version is 2.0.2b2

[mflorell]

If they recently hungup, how can they hear anything?

Check for duplicate vicidial_conferences entries and make sure your agents hang up their phone and click LOGOUT when they are done with their session.

[caspar]

I also had the same problem once, when two agents reported that they hear each other's voices. I noticed that VICIDIAL assigned the SAME session Id to both agents.

I asked them to logout and show me how they did it, but they could not reproduce the problem. I have specified far more conferences in Asterisk than there is agents. I do not think that VICIDIAL could have ran out of session ids.

So far I never had that problem again. Probably just a glitch?

[mflorell]

It was probably just one agent not logging out properly or a duplication of a vicidial_conferences entries.