1) Welcome to the party!
2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.
this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)
You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.
If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.
Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600
3) you'll need to describe "does not work properly" in terms of the error you receive. Otherwise the only response we can give is "then change them". LOL
4) If you do not have a phone 8019 or an agent at the offending IP address, turn on your IPtables security or a firewall to allow only specific IP addresses to avoid hackers. for vicibox installs this is available via a package called Dynamic Good Guys (directions on Viciwiki.com). This has been adapted for Goautodial a few times, but the adaptation is not published yet.