Call hangup after answer by person

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Call hangup after answer by person

Postby united » Mon May 27, 2013 5:38 am

Hi,

I;ve been configured ratio dial campaign , it make outbound call but whenever person answered call hangup by vicidial.

Simple Dialplan

exten=> _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten=> _X.,n,Dial(SIP/${EXTEN},30,Ttor)
exten=> _X.,n,Hangup()

This working fine with manual dial but not with ratio.
Thank you in adv....
united
 
Posts: 2
Joined: Mon May 27, 2013 5:32 am

Re: Call hangup after answer by person

Postby omarrodriguezt » Mon May 27, 2013 9:24 am

Can you please post your actual vicidial version with build number?
Also, can you share information about the cli output?
http://www.ITContinental.com
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
omarrodriguezt
 
Posts: 667
Joined: Fri Jun 05, 2009 12:22 pm
Location: Dominican Republic

Re: Call hangup after answer by person

Postby ZoVoS » Mon May 27, 2013 12:01 pm

usually this problem I find is down to a routing issue. Remove all firewalls/routing restrictions from end to end (for god sake don't go into production like this) if that works then slowly put your security measures back testing as you go until you find out what is causing the issue.

--edit--
If removing all the routing limitations does not solve the problem post the asterisk output for a test call
ZoVoS
 
Posts: 58
Joined: Fri Aug 17, 2012 11:07 am

Re: Call hangup after answer by person

Postby united » Thu May 30, 2013 12:08 am

@omarrodriguezt i'm using astguiclient 2.4XXX
@ZoVos no any firewall set.

When I remove _X. and give prefix i.e _0[1-9]X. , working fine.
I could not determine problem with _X. where any diaplan start with _X.

Thank you
united
 
Posts: 2
Joined: Mon May 27, 2013 5:32 am


Return to Support

Who is online

Users browsing this forum: No registered users and 94 guests