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Call hangup after answer by person

PostPosted: Mon May 27, 2013 5:38 am
by united
Hi,

I;ve been configured ratio dial campaign , it make outbound call but whenever person answered call hangup by vicidial.

Simple Dialplan

exten=> _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten=> _X.,n,Dial(SIP/${EXTEN},30,Ttor)
exten=> _X.,n,Hangup()

This working fine with manual dial but not with ratio.
Thank you in adv....

Re: Call hangup after answer by person

PostPosted: Mon May 27, 2013 9:24 am
by omarrodriguezt
Can you please post your actual vicidial version with build number?
Also, can you share information about the cli output?

Re: Call hangup after answer by person

PostPosted: Mon May 27, 2013 12:01 pm
by ZoVoS
usually this problem I find is down to a routing issue. Remove all firewalls/routing restrictions from end to end (for god sake don't go into production like this) if that works then slowly put your security measures back testing as you go until you find out what is causing the issue.

--edit--
If removing all the routing limitations does not solve the problem post the asterisk output for a test call

Re: Call hangup after answer by person

PostPosted: Thu May 30, 2013 12:08 am
by united
@omarrodriguezt i'm using astguiclient 2.4XXX
@ZoVos no any firewall set.

When I remove _X. and give prefix i.e _0[1-9]X. , working fine.
I could not determine problem with _X. where any diaplan start with _X.

Thank you