HI,
am trying to route calls to different ingroups based on CallerID match... if Caller ID match list 107, then go to ingroup A, else go to ingroup B.
created a DID pointing to ingroup A, with handling method CIDLOOKUPRL, and ingroup list ID 107.
questions:
will this check incoming calls to the DID and lookup a match in list 107, and if there is a match go to ingroup A?
what if there is no match, where can I set the (else) ingroup?
thanks