How To Change Wait IVR Setup
Posted: Wed Jul 24, 2013 7:45 amDear Guys
I would request you please help me to change Customer Wait Call IVR , Now default Vici IVR running .
Example . Customer calling Inbound number > Receive Wellcome IVR > Press 1 for sales> Waiting for Agent Receive call (defaults IVR Playing )
I wanna change waiting IVR . Please help me how can I change ??
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Asterisk 1.4.44-vici
Server : Cluster
ISO ::ViciBox.x86_64-4.0.3.iso
ViciBox Server v.4.0!
SVN Version: 1953
DB Schema Version: 1341
Kernel:
Linux ccdial1 3.1.10-1.19-default #1 SMP Mon Feb 25 10:32:50 UTC 2013 (f0b13a3) x86_64 x86_64 x86_64 GNU/Linux
VERSION: 2.6-396a
BUILD: 130402-2322
Server :Cluster:: No senguma , No other SW install .
I would request you please help me to change Customer Wait Call IVR , Now default Vici IVR running .
Example . Customer calling Inbound number > Receive Wellcome IVR > Press 1 for sales> Waiting for Agent Receive call (defaults IVR Playing )
I wanna change waiting IVR . Please help me how can I change ??
------------------------------------
Asterisk 1.4.44-vici
Server : Cluster
ISO ::ViciBox.x86_64-4.0.3.iso
ViciBox Server v.4.0!
SVN Version: 1953
DB Schema Version: 1341
Kernel:
Linux ccdial1 3.1.10-1.19-default #1 SMP Mon Feb 25 10:32:50 UTC 2013 (f0b13a3) x86_64 x86_64 x86_64 GNU/Linux
VERSION: 2.6-396a
BUILD: 130402-2322
Server :Cluster:: No senguma , No other SW install .