vicidial.org

Our setup was working fine up to last week. It dials a campaign but once the person on the other end picks up the call, asterisk hangs up the call. I believe the system is running Trixbox 1.1

Asterisk SVN-branch-1.2-r42150M

Here is what the asterisk -rvvvvvv shows while its making the call.


-- Executing AGI("Local/91XXXXXXXXX@vici-dialer-custom-aeec,2", "call_log.agi|91XXXXXXXXX") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/91XXXXXXXXX@vici-dialer-custom-aeec,2", "Zap/g1/1XXXXXXXXX||tTo") in new stack
-- Requested transfer capability: 0x00 - SPEECH
-- Called g1/1XXXXXXXXX
-- Zap/2-1 is proceeding passing it to Local/91XXXXXXXXX@vici-dialer-custom-aeec,2
Feb 9 16:53:04 NOTICE[7298]: channel.c:2483 __ast_request_and_dial: Don't know what to do with control frame 15
-- Zap/2-1 is making progress passing it to Local/91XXXXXXXXX@vici-dialer-custom-aeec,2
-- Zap/2-1 answered Local/91XXXXXXXXX@vici-dialer-custom-aeec,2
> Channel Local/91XXXXXXXXX@vici-dialer-custom-aeec,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/91XXXXXXXXX@vici-dialer-custom-aeec,1", "call_log.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing AGI("Zap/2-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Zap/2-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Zap/2-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Zap/2-1", "") in new stack
-- Hungup 'Zap/2-1'

I'm not sure what logs i should be looking at to get an answer to this.

With trixbox, good luck. It's extremely difficult to debug issues with Trixbox because of it's crazy dialplan.

I would recommend contacting the person that installed this for you, or contact Sound Choice Communications which is a company that specializes in VICIDIAL on Trixbox installations.