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call disposition
Posted:
Thu Feb 15, 2007 10:48 amby rudra_ach
Hi,
I've a query like I want to know which disposition the dialer takes automatically while it trying to conect to disconnected numbers.
is it noanser autdial or no answer
regards
rudra
NA - No Answer AutoDial
Posted:
Thu Feb 15, 2007 12:58 pmby eijal
NA - No Answer AutoDial. Vicidial doesn't have a disposition for disconnected numbers.
It could be cool that we can have a disposition for disconnected numbers
Posted:
Thu Feb 15, 2007 3:30 pmby mflorell
VICIDIAL does have a disposition for disconnected numbers = DC
The problem is, using PRI or SIP signaling, the disconnect codes sent are never 100% accurate. The best I have seen are from 90-95% accurate, but loosing those 5-10% of good numbers that were simply busy with the telco reporting the wrong termination code was not acceptable, so we do not use the DC code very much automatically unless one of the two certain Disconnect codes is sent, but those are not very often used.
Conclusion
Posted:
Thu Feb 15, 2007 3:41 pmby eijal
In conclusion:
When we are in any autodialing method, the predective dialer checks these numbers to NA No Answer AutoDialing.
I am seeing that now with IAX trunks
thanks Matt