lengthy DTMF digits transmitting - trouble
Posted: Fri Feb 16, 2007 5:46 pm
Hello,
I need to send three sets of DTMF in a transfer-conference. The first is 5 digits, the second is 6 and the last is 11 digits. The first 2 go thru, but I am not able to do the last one.
The IVR which I need to use for the dtmf sending wirks fine when i use a landline to test . How can I go about resolving this issue.
I am using g729 for the WAN leg of calls on SIP trunks with default rfc2833 ( i havent made any dtmf settings globally) , and the x-lite soft phones for agents are inband mode using ulaw and alaw. My ISP -cum-termination service provider is says that they also use rfc2833 with 20 millisecond duration for dtmf.
Where do I start troubleshooting?
Thanks
devafree
I need to send three sets of DTMF in a transfer-conference. The first is 5 digits, the second is 6 and the last is 11 digits. The first 2 go thru, but I am not able to do the last one.
The IVR which I need to use for the dtmf sending wirks fine when i use a landline to test . How can I go about resolving this issue.
I am using g729 for the WAN leg of calls on SIP trunks with default rfc2833 ( i havent made any dtmf settings globally) , and the x-lite soft phones for agents are inband mode using ulaw and alaw. My ISP -cum-termination service provider is says that they also use rfc2833 with 20 millisecond duration for dtmf.
Where do I start troubleshooting?
Thanks
devafree