vicidial.org

Hey everyone,

I am getting the following error when dialing out:
Call Congestion - Error 21 - Call Rejected

I am using JustgoVoip as my carrier and they keep telling me they can make calls just fine from their test account, whatever that means. But I have no solution to my issue. I even created a new server on a completely different network, just to make sure it wasn't anything firewall/network related. Still same issue.

Here is my Account Entry:

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[goautodial]
disallow=all
allow=gsm
allow=ulaw
allow=g729
type=friend
host=dal.justgovoip.com
dtmfmode=auto
context=trunkinbound
qualify=yes
insecure=very
nat=yes

and Dialplan Entry:

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exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@goautodial,,tTo)
exten => _91XXXXXXXXXX,3,Hangup

Here is my Asterisk output when I start the call:

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= Manager 'sendcron' logged on from 127.0.0.1
    -- Executing [8600051@default:1] MeetMe("Local/8600051@default-adbf,2", "8600051|F") in new stack
    -- Executing [912109002999@default:1] AGI("Local/8600051@default-adbf,1", "agi://127.0.0.1:4577/call_log") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
    -- Executing [912109002999@default:2] Dial("Local/8600051@default-adbf,1", "SIP/12109002999@goautodial||tTo") in new stack
    -- Called 12109002999@goautodial
[Aug 25 06:09:00] NOTICE[4702]: chan_sip.c:13470 handle_response_invite: Failed to authenticate on INVITE to '"M8250609000000013584" <sip:4699167596@192.237.166.57>;tag=as38e957fc'
    -- SIP/goautodial-00000006 is circuit-busy
  == Everyone is busy/congested at this time (1:0/1/0)
    -- Executing [912109002999@default:3] Hangup("Local/8600051@default-adbf,1", "") in new stack
  == Spawn extension (default, 912109002999, 3) exited non-zero on 'Local/8600051@default-adbf,1'
    -- Executing [h@default:1] DeadAGI("Local/8600051@default-adbf,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CONGESTION----------") in new stack
    -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CONGESTION---------- completed, returning 0
[Aug 25 06:09:00] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:00] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:00] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:00] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:00] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:00] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2

Then It keeps repeating that line over and over and over until I close the Call Rejected error and hangup the phone
Then the log looks like this:

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[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-adbf,2'
    -- Executing [h@default:1] DeadAGI("Local/8600051@default-adbf,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-f00b,2'
    -- Executing [h@default:1] DeadAGI("Local/58600051@default-f00b,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
  == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-f00b,1'
    -- Executing [h@default:1] DeadAGI("Local/58600051@default-f00b,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
    -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1

So, I am stuck. Anyone had this problem before or where to go from here? I appreciate any help in advance. Thank you.

Please post your /etc/astguiclient.conf here. Your VARserver_ip variable might be different from your actual IP address. Happened to us before on a cluster with lots of Vicidial servers.

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[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
[Aug 25 06:09:48] WARNING[7978]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600051@default-adbf,2
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-adbf,2'
    -- Executing [h@default:1] DeadAGI("Local/8600051@default-adbf,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-f00b,2'
    -- Executing [h@default:1] DeadAGI("Local/58600051@default-f00b,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
  == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-f00b,1'
    -- Executing [h@default:1] DeadAGI("Local/58600051@default-f00b,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
    -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1

This is a different issue though:

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    -- Called 12109002999@goautodial
[Aug 25 06:09:00] NOTICE[4702]: chan_sip.c:13470 handle_response_invite: Failed to authenticate on INVITE to '"M8250609000000013584" <sip:4699167596@192.237.166.57>;tag=as38e957fc'
    -- SIP/goautodial-00000006 is circuit-busy
  == Everyone is busy/congested at this time (1:0/1/0)

Send me a PM or email me: demian @ goautodial.com. Let's get this fixed.

Thanks Gardo. They got it fixed, whatever the issue was. Not sure what they did, but it works now lol. Appreciate the help.

That's great to hear. And don't forget to always run "yum update" to update your system. We just released an update to the GOautodial web applications earlier. Contains bug fixes and other features (see changelog.txt).