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Owner Territories With Auto Dial

PostPosted: Mon Aug 26, 2013 1:40 pm
by hiadviser
I am trying to setup user territories for one of my campaigns. I also know that it says it can only be used for manual and inbound_manual dial methods. Is there a way to get this to work with the auto_dial dialing method? Has anyone got it to work this way?

My end goal is when the agents are in the auto_dial campaign, it only gives them calls from the states that we have them licensed to sell in.

Re: Owner Territories With Auto Dial

PostPosted: Mon Aug 26, 2013 4:42 pm
by mflorell
No, this does not work in auto-dial mode, and there is no way within the software to get it to work that way.

Re: Owner Territories With Auto Dial

PostPosted: Mon Aug 26, 2013 5:26 pm
by hiadviser
Dam. Well thanks Matt lol.