Instant Hangups

[byteme2000]

I'm having an issue with as soon as the agent gets a live call it instanly hangs up. Yesterday and before everything was working fine but today it started and is really starting to cause problems. This may happen 5 times and the next 5 calls work great.

I've changed carriers, shut down all of the machines, and checked everything I can think of.

Any ideas?

Thank you

ViciBox ISO 4.0.3 32bit | ViciDial Version: 2.8-408a Build: 130711-2208 | Asterisk: 1.4.44-vici| Multi Server 4 Dialers / 1 DB-Web Server | Amfeltec Timers | No extra software after install

[hiadviser]

Check your asterisk log when it happens.

On your server, run "asterisk -r" (without the quotes) from the command line. Post what you get, all the way from getting the call and dropping/hangiung up the call.

[byteme2000]

Thanks for your reply. Below are two phone numbers and a small sample of the log.
One thing I noticed I'm not getting a line simular to below on the effected numbers.
SIP/callcentrevoip3-0000033d is making progress passing it to Local/3314099481311@default-f163,2

Phone Numbers
2814825723
7154247797


[2013-08-29 09:25:15] VERBOSE[5045] logger.c: [2013-08-29 09:25:15] -- Called callcentrevoip3/12813374140
[2013-08-29 09:25:17] VERBOSE[5027] logger.c: [2013-08-29 09:25:17] -- SIP/callcentrevoip3-0000033d is making progress passing it to Local/3314099481311@default-f163,2
[2013-08-29 09:25:17] VERBOSE[5023] logger.c: [2013-08-29 09:25:17] -- SIP/callcentrevoip3-0000033c is making progress passing it to Local/3313523772473@default-d2c2,2
[2013-08-29 09:25:17] VERBOSE[5043] logger.c: [2013-08-29 09:25:17] -- SIP/callcentrevoip3-0000033e is making progress passing it to Local/3317158864926@default-9779,2
[2013-08-29 09:25:17] VERBOSE[5045] logger.c: [2013-08-29 09:25:17] -- SIP/callcentrevoip3-0000033f is making progress passing it to Local/3312813374140@default-42ed,2
[2013-08-29 09:25:18] VERBOSE[5051] logger.c: [2013-08-29 09:25:18] == Parsing '/etc/asterisk/manager.conf': [2013-08-29 09:25:18] VERBOSE[5051] logger.c: [2013-08-29 09:25:18] Found
[2013-08-29 09:25:18] VERBOSE[5051] logger.c: [2013-08-29 09:25:18] == Manager 'sendcron' logged on from 127.0.0.1
[2013-08-29 09:25:18] VERBOSE[5052] logger.c: [2013-08-29 09:25:18] -- Executing [3317154213001@default:1] AGI("Local/3317154213001@default-6c5b,2", "agi://127.0.0.1:4577/call_log") in new stack
[2013-08-29 09:25:18] VERBOSE[5052] logger.c: [2013-08-29 09:25:18] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[2013-08-29 09:25:18] VERBOSE[5052] logger.c: [2013-08-29 09:25:18] -- Executing [3317154213001@default:2] Dial("Local/3317154213001@default-6c5b,2", "SIP/callcentrevoip3/17154213001|60|tTo") in new stack
[2013-08-29 09:25:18] VERBOSE[5052] logger.c: [2013-08-29 09:25:18] -- Called callcentrevoip3/17154213001
[2013-08-29 09:25:23] VERBOSE[5059] logger.c: [2013-08-29 09:25:23] == Parsing '/etc/asterisk/manager.conf': [2013-08-29 09:25:23] VERBOSE[5059] logger.c: [2013-08-29 09:25:23] Found
[2013-08-29 09:25:23] VERBOSE[5059] logger.c: [2013-08-29 09:25:23] == Manager 'sendcron' logged on from 127.0.0.1
[2013-08-29 09:25:23] VERBOSE[5060] logger.c: [2013-08-29 09:25:23] -- Executing [58600202@default:1] MeetMe("Local/58600202@default-4970,2", "8600202|Fmq") in new stack
[2013-08-29 09:25:23] VERBOSE[5059] logger.c: [2013-08-29 09:25:23] > Channel Local/58600202@default-4970,1 was answered.
[2013-08-29 09:25:23] VERBOSE[5061] logger.c: [2013-08-29 09:25:23] -- Executing [8309@default:1] Answer("Local/58600202@default-4970,1", "") in new stack
[2013-08-29 09:25:23] VERBOSE[5061] logger.c: [2013-08-29 09:25:23] -- Executing [8309@default:2] Monitor("Local/58600202@default-4970,1", "wav|20130829-092522_7153893795_2441_293804033") in new stack
[2013-08-29 09:25:23] VERBOSE[5061] logger.c: [2013-08-29 09:25:23] -- Executing [8309@default:3] Wait("Local/58600202@default-4970,1", "3600") in new stack
[2013-08-29 09:25:24] VERBOSE[5059] logger.c: [2013-08-29 09:25:24] == Manager 'sendcron' logged off from 127.0.0.1
[2013-08-29 09:25:24] VERBOSE[5021] logger.c: [2013-08-29 09:25:24] -- SIP/callcentrevoip3-0000033b answered Local/3317154582329@default-8dc0,2
[2013-08-29 09:25:24] VERBOSE[5020] logger.c: [2013-08-29 09:25:24] > Channel Local/3317154582329@default-8dc0,1 was answered.
[2013-08-29 09:25:24] VERBOSE[5065] logger.c: [2013-08-29 09:25:24] -- Executing [8368@default:1] Playback("Local/3317154582329@default-8dc0,1", "sip-silence") in new stack
[2013-08-29 09:25:24] VERBOSE[5065] logger.c: [2013-08-29 09:25:24] -- <Local/3317154582329@default-8dc0,1> Playing 'sip-silence' (language 'en')
[2013-08-29 09:25:24] WARNING[5065] file.c: Unexpected control subclass '-1'
[2013-08-29 09:25:24] VERBOSE[5065] logger.c: [2013-08-29 09:25:24] -- Executing [8368@default:2] AGI("Local/3317154582329@default-8dc0,1", "agi://127.0.0.1:4577/call_log") in new stack
[2013-08-29 09:25:24] VERBOSE[5065] logger.c: [2013-08-29 09:25:24] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[2013-08-29 09:25:24] VERBOSE[5065] logger.c: [2013-08-29 09:25:24] -- Executing [8368@default:3] AGI("Local/3317154582329@default-8dc0,1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[2013-08-29 09:25:24] VERBOSE[5065] logger.c: [2013-08-29 09:25:24] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[2013-08-29 09:25:25] VERBOSE[5020] logger.c: [2013-08-29 09:25:25] == Manager 'sendcron' logged off from 127.0.0.1
[2013-08-29 09:25:25] VERBOSE[5027] logger.c: [2013-08-29 09:25:25] -- SIP/callcentrevoip3-0000033d answered Local/3314099481311@default-f163,2
[2013-08-29 09:25:25] VERBOSE[5026] logger.c: [2013-08-29 09:25:25] > Channel Local/3314099481311@default-f163,1 was answered.
[2013-08-29 09:25:25] VERBOSE[5069] logger.c: [2013-08-29 09:25:25] -- Executing [8368@default:1] Playback("Local/3314099481311@default-f163,1", "sip-silence") in new stack
[2013-08-29 09:25:25] VERBOSE[5069] logger.c: [2013-08-29 09:25:25] -- <Local/3314099481311@default-f163,1> Playing 'sip-silence' (language 'en')
[2013-08-29 09:25:25] WARNING[5069] file.c: Unexpected control subclass '-1'
[2013-08-29 09:25:25] VERBOSE[5027] logger.c: [2013-08-29 09:25:25] -- Executing [h@default:1] DeadAGI("Local/3314099481311@default-f163,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----13-----0") in new stack
[2013-08-29 09:25:25] VERBOSE[5069] logger.c: [2013-08-29 09:25:25] -- Executing [8368@default:2] AGI("SIP/callcentrevoip3-0000033d", "agi://127.0.0.1:4577/call_log") in new stack
[2013-08-29 09:25:25] VERBOSE[5069] logger.c: [2013-08-29 09:25:25] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[2013-08-29 09:25:25] VERBOSE[5069] logger.c: [2013-08-29 09:25:25] -- Executing [8368@default:3] AGI("SIP/callcentrevoip3-0000033d", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[2013-08-29 09:25:25] VERBOSE[5069] logger.c: [2013-08-29 09:25:25] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[2013-08-29 09:25:25] VERBOSE[5073] logger.c: [2013-08-29 09:25:25] == Parsing '/etc/asterisk/manager.conf': [2013-08-29 09:25:25] VERBOSE[5073] logger.c: [2013-08-29 09:25:25] Found
[2013-08-29 09:25:25] VERBOSE[5073] logger.c: [2013-08-29 09:25:25] == Manager 'sendcron' logged on from 127.0.0.1
[2013-08-29 09:25:25] VERBOSE[5074] logger.c: [2013-08-29 09:25:25] -- Executing [58600203@default:1] MeetMe("Local/58600203@default-20d3,2", "8600203|Fmq") in new stack
[2013-08-29 09:25:25] VERBOSE[5073] logger.c: [2013-08-29 09:25:25] > Channel Local/58600203@default-20d3,1 was answered.
[2013-08-29 09:25:25] VERBOSE[5075] logger.c: [2013-08-29 09:25:25] -- Executing [8309@default:1] Answer("Local/58600203@default-20d3,1", "") in new stack
[2013-08-29 09:25:25] VERBOSE[5075] logger.c: [2013-08-29 09:25:25] -- Executing [8309@default:2] Monitor("Local/58600203@default-20d3,1", "wav|20130829-092524_7154247797_1006_293585101") in new stack
[2013-08-29 09:25:25] VERBOSE[5075] logger.c: [2013-08-29 09:25:25] -- Executing [8309@default:3] Wait("Local/58600203@default-20d3,1", "3600") in new stack
[2013-08-29 09:25:26] VERBOSE[5065] logger.c: [2013-08-29 09:25:26] -- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[2013-08-29 09:25:26] VERBOSE[5065] logger.c: [2013-08-29 09:25:26] -- Executing [8368@default:4] AGI("Local/3317154582329@default-8dc0,1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[2013-08-29 09:25:26] VERBOSE[5065] logger.c: [2013-08-29 09:25:26] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[2013-08-29 09:25:26] VERBOSE[5069] logger.c: [2013-08-29 09:25:26] -- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[2013-08-29 09:25:26] VERBOSE[5069] logger.c: [2013-08-29 09:25:26] -- Executing [192*168*048*030*8600200@default:1] Dial("SIP/callcentrevoip3-0000033d", "IAX2/dialer3:test@192.168.48.30:4569/8600200|55|o") in new stack
[2013-08-29 09:25:26] VERBOSE[5069] logger.c: [2013-08-29 09:25:26] -- Called dialer3:test@192.168.48.30:4569/8600200
[2013-08-29 09:25:26] VERBOSE[5010] logger.c: [2013-08-29 09:25:26] -- SIP/callcentrevoip3-00000339 answered Local/3319416975600@default-0188,2
[2013-08-29 09:25:26] VERBOSE[5009] logger.c: [2013-08-29 09:25:26] > Channel Local/3319416975600@default-0188,1 was answered.
[2013-08-29 09:25:26] VERBOSE[5080] logger.c: [2013-08-29 09:25:26] -- Executing [8368@default:1] Playback("Local/3319416975600@default-0188,1", "sip-silence") in new stack
[2013-08-29 09:25:26] VERBOSE[5080] logger.c: [2013-08-29 09:25:26] -- <Local/3319416975600@default-0188,1> Playing 'sip-silence' (language 'en')
[2013-08-29 09:25:26] WARNING[5080] file.c: Unexpected control subclass '-1'
[2013-08-29 09:25:26] VERBOSE[5010] logger.c: [2013-08-29 09:25:26] -- Executing [h@default:1] DeadAGI("Local/3319416975600@default-0188,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----0") in new stack
[2013-08-29 09:25:26] VERBOSE[5080] logger.c: [2013-08-29 09:25:26] -- Executing [8368@default:2] AGI("SIP/callcentrevoip3-00000339", "agi://127.0.0.1:4577/call_log") in new stack
[2013-08-29 09:25:26] VERBOSE[5080] logger.c: [2013-08-29 09:25:26] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[2013-08-29 09:25:26] VERBOSE[5080] logger.c: [2013-08-29 09:25:26] -- Executing [8368@default:3] AGI("SIP/callcentrevoip3-00000339", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[2013-08-29 09:25:26] VERBOSE[5080] logger.c: [2013-08-29 09:25:26] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[2013-08-29 09:25:26] VERBOSE[5084] logger.c: [2013-08-29 09:25:26] == Parsing '/etc/asterisk/manager.conf': [2013-08-29 09:25:26] VERBOSE[5084] logger.c: [2013-08-29 09:25:26] Found
[2013-08-29 09:25:26] VERBOSE[5084] logger.c: [2013-08-29 09:25:26] == Manager 'sendcron' logged on from 127.0.0.1
[2013-08-29 09:25:26] VERBOSE[5085] logger.c: [2013-08-29 09:25:26] -- Executing [58600200@default:1] MeetMe("Local/58600200@default-102f,2", "8600200|Fmq") in new stack
[2013-08-29 09:25:26] VERBOSE[5084] logger.c: [2013-08-29 09:25:26] > Channel Local/58600200@default-102f,1 was answered.
[2013-08-29 09:25:26] VERBOSE[5086] logger.c: [2013-08-29 09:25:26] -- Executing [8309@default:1] Answer("Local/58600200@default-102f,1", "") in new stack
[2013-08-29 09:25:26] VERBOSE[5086] logger.c: [2013-08-29 09:25:26] -- Executing [8309@default:2] Monitor("Local/58600200@default-102f,1", "wav|20130829-092525_2814825723_2253_293933129") in new stack
[2013-08-29 09:25:26] VERBOSE[5086] logger.c: [2013-08-29 09:25:26] -- Executing [8309@default:3] Wait("Local/58600200@default-102f,1", "3600") in new stack
[2013-08-29 09:25:26] VERBOSE[5026] logger.c: [2013-08-29 09:25:26] == Manager 'sendcron' logged off from 127.0.0.1
[2013-08-29 09:25:26] VERBOSE[5027] logger.c: [2013-08-29 09:25:26] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --13-----0 completed, returning 0
[2013-08-29 09:25:26] VERBOSE[5027] logger.c: [2013-08-29 09:25:26] == Spawn extension (default, 3314099481311, 2) exited non-zero on 'Local/3314099481311@default-f163,2'
[2013-08-29 09:25:26] VERBOSE[5052] logger.c: [2013-08-29 09:25:26] -- SIP/callcentrevoip3-00000340 answered Local/3317154213001@default-6c5b,2