Send calls to agent from dialplan
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Send calls to agent from dialplan
by GaD » Wed Aug 28, 2013 8:38 pm
Guys, quick question. How can I, from the dialplan (meaning not with the web interface), send a call to an agent? What does the AGENTDIRECT option do in the gui that it sends an active call to a closer (my pick) agent?
- GaD
- Posts: 195
- Joined: Fri Jul 08, 2011 3:56 pm
Re: Send calls to agent from dialplan
by omarrodriguezt » Mon Jun 16, 2014 1:16 pm
Hello,
You might want to take a look of http://www.vicidial.org/docs/NON-AGENT_API.txt
You might want to take a look of http://www.vicidial.org/docs/NON-AGENT_API.txt
http://www.ITContinental.com
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
- omarrodriguezt
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- Joined: Fri Jun 05, 2009 12:22 pm
- Location: Dominican Republic
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