vicidial.org

Posted: **Wed Aug 28, 2013 8:38 pm**

Guys, quick question. How can I, from the dialplan (meaning not with the web interface), send a call to an agent? What does the AGENTDIRECT option do in the gui that it sends an active call to a closer (my pick) agent?

Posted: **Mon Jun 16, 2014 1:16 pm**

Hello,
You might want to take a look of http://www.vicidial.org/docs/NON-AGENT_API.txt

vicidial.org

Send calls to agent from dialplan

Send calls to agent from dialplan

Re: Send calls to agent from dialplan