Page 1 of 1

Call Rejected: CONGESTION Cause: 1 - Unallocated (unassigned

PostPosted: Thu Aug 29, 2013 5:25 am
by z_tremi
Hello Guys,

I have a problem with outgoing-calls - when i log me into Agent-Interface and try to make a call (Auto or Manual) - it comes a message

Call Rejected: CONGESTION
Cause: 1 - Unallocated (unassigned) number


The Version of Goautodial installed is the goautodial-64bit-ce-3.0-RC1b

Re: Call Rejected: CONGESTION Cause: 1 - Unallocated (unassi

PostPosted: Thu Aug 29, 2013 5:27 am
by z_tremi
Carrier Config:
Carrier ID: SipGATE
Registration String: register => AAAAA:BBBBB@sipconnect.sipgate.de:5060/AAAAA

Account Entry:

[SipGATE]
disallow=all
allow=gsm
allow=ulaw
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=sipconnect.sipgate.de
username=AAAAA
secret=BBBBB

Globals String: SIPTRUNK = SIP/ SipGATE


Dialplan Entry:
exten => _98XXXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _98XXXXXXXX.,2,Dial(SIP/${EXTEN:10}@SipGATE,,tTor)
exten => _98XXXXXXXX.,3,Hangup

Re: Call Rejected: CONGESTION Cause: 1 - Unallocated (unassi

PostPosted: Thu Aug 29, 2013 5:34 am
by z_tremi
CLI Output:


[Aug 29 09:12:23] -- Executing [h@default:1] DeadAGI("Local/58600051@default-aedf,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 29 09:12:23] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

[Aug 29 09:12:23] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-aedf,1'
[Aug 29 09:12:23] -- Executing [h@default:1] DeadAGI("Local/58600051@default-aedf,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 29 09:12:23] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

[Aug 29 09:12:25] -- Executing [98643870464901705671879@default:2] Dial("Local/8600051@default-f9ab,1", "SIP/4901705671879@SipGATE||tTor") in new stack
[Aug 29 09:12:25] -- Called 4901705671879@SipGATE
[Aug 29 09:12:25] -- SIP/SipGATE-00000003 is circuit-busy
[Aug 29 09:12:25] == Everyone is busy/congested at this time (1:0/1/0)
[Aug 29 09:12:25] -- Executing [986438704649017656718791@default:3] Hangup("Local/8600051@default-f9ab,1", "") in new stack

[Aug 29 09:12:25] -- Executing [h@default:1] DeadAGI("Local/8600051@default-f9ab,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
[Aug 29 09:12:25] WARNING[6768]: file.c:1297 waitstream_core: Unexpected control subclass '-1'


I am programmer, but I am new to this software. Maybe is it config error somewhere?

Any help would be greatly appreciated

Re: Call Rejected: CONGESTION Cause: 1 - Unallocated (unassi

PostPosted: Thu Aug 29, 2013 7:28 am
by DomeDan
Are you sure that the phone number 490170567187 exists and can be called?
because hangup cause code 1 usually means unallocated number

https://wiki.freeswitch.org/wiki/Hangup_Causes
1 404 UNALLOCATED_NUMBER
Unallocated (unassigned) number [Q.850 value 1]
This cause indicates that the called party cannot be reached because, although the called party number is in a valid format, it is not currently allocated (assigned).


when you have checked the phone number or tried a phone number you know works and you still got the same problem
then you can try sip debugging in asterisk
open the asterisk CLI and enable debugging with:
sip set debug on
or
sip debug
if you are using asterisk 1.4

and that reminds me, post the vicidial build and asterisk version too, I'm don't know the default software versions for goautodial-64bit-ce-3.0-RC1b