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Number display in customer CLI in outbound

PostPosted: Thu Sep 12, 2013 5:44 pm
by kaushal_helpdesk
Hi

I need to display my contact number in CLI display for our outbound calls. please guide me how to configure so that who ever receive calls from my outbound vicidial will have my number in their CLI.
when i am giving number in campaign details in CLI display my VOIP vendor is saying that they are receiving alpha numeric character and that is why they are not able to show the number. please help

Re: Number display in customer CLI in outbound

PostPosted: Fri Sep 13, 2013 5:52 am
by striker
post your sip trunk settings and dialplan used to dialout.

Re: Number display in customer CLI in outbound

PostPosted: Fri Sep 13, 2013 5:28 pm
by kaushal_helpdesk
striker wrote:post your sip trunk settings and dialplan used to dialout.





[salestech]
disallow=all
allow=ulaw
type=friend
host=
dtmfmode=auto
context=trunkinbound
qualify=yes
insecure=port,invite
nat=no


exten => _81NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _81NXXNXXXXXX,2,Dial(SIP/${EXTEN:1}@salestech,,tTo)
exten => _81NXXNXXXXXX,3,Hangup

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(SIP/${EXTEN:1}@salestech,,tTo)
exten => _91NXXNXXXXXX,3,Hangup

Re: Number display in customer CLI in outbound

PostPosted: Fri Sep 13, 2013 11:47 pm
by striker
try to put cli in dialplan using set CALLERID(num)




exten => _81NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _81NXXNXXXXXX,2,SET(CALLERID(num)=yournumber)
exten => _81NXXNXXXXXX,3,Dial(SIP/${EXTEN:1}@salestech,,tTo)
exten => _81NXXNXXXXXX,4,Hangup