Recording Files not Correct
Posted: Mon Sep 16, 2013 7:48 pm
Hi Guys
I am having issues with one of my customers systems.
We have enabled call recording but for some reason the files are not being named correctly.
We are seeing files like this
1379357822-Local-58600066@default-6a10,1-all.mp3
Also it is not storing the location in the records so the recordings can be accessed from admin.
Any ideas?
Regards
I am having issues with one of my customers systems.
We have enabled call recording but for some reason the files are not being named correctly.
We are seeing files like this
1379357822-Local-58600066@default-6a10,1-all.mp3
Also it is not storing the location in the records so the recordings can be accessed from admin.
Any ideas?
Regards