All installation and configuration problems and questions
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by Nelius » Tue Sep 17, 2013 12:07 pm
Hi There.
Does anyone know how to move an old list into a new Campaign so that all dispositions and other fields are transferred? We only want to move the "Not completed dispositions" like (Agent's Callbacks). So a practical example would be:
We want to move callbacks from List ID 16082013 to 17092013, all those callbacks should be moved together with their original statuses without the "Completed ones" (QCPASS, Sales etc) being included.
Thanks
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Servers: 1 x Database; 1 x Web; 6 x Dialers; 2 x Archive
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Nelius
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- Posts: 31
- Joined: Wed May 29, 2013 3:25 am
by davesdatasystems » Tue Sep 17, 2013 1:12 pm
The depositions stay with the file itself, no matter what campaign you move it to, once you move the list to the new campaign, just repull it with the "file status" that you want. It may take a bit of work adding or taking away the file status's you want, but i really dont know a work around atm.
VICIBOX V10 installed via USB
VERSION: 2.14b0.5
BUILD: 220831-0850
Asterisk 13.38.2-vici
SVN: 3641 (at time of this signature edit)
Custom PC
No Extra Software After Installation
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davesdatasystems
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by reazali23 » Tue Sep 17, 2013 2:00 pm
you can remove the dial statuses that you don't want to dial, or you can download the list and remove all the completed calls then create a new list with the uncompleted leads and load up into your campaign.
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reazali23
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