Page 1 of 1

Moving Old Lists to New Campaigns

PostPosted: Tue Sep 17, 2013 12:07 pm
by Nelius
Hi There.

Does anyone know how to move an old list into a new Campaign so that all dispositions and other fields are transferred? We only want to move the "Not completed dispositions" like (Agent's Callbacks). So a practical example would be:
We want to move callbacks from List ID 16082013 to 17092013, all those callbacks should be moved together with their original statuses without the "Completed ones" (QCPASS, Sales etc) being included.

Thanks

Re: Moving Old Lists to New Campaigns

PostPosted: Tue Sep 17, 2013 1:12 pm
by davesdatasystems
The depositions stay with the file itself, no matter what campaign you move it to, once you move the list to the new campaign, just repull it with the "file status" that you want. It may take a bit of work adding or taking away the file status's you want, but i really dont know a work around atm.

Re: Moving Old Lists to New Campaigns

PostPosted: Tue Sep 17, 2013 2:00 pm
by reazali23
you can remove the dial statuses that you don't want to dial, or you can download the list and remove all the completed calls then create a new list with the uncompleted leads and load up into your campaign.