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Campaign dial status

PostPosted: Mon Sep 23, 2013 5:42 pm
by GaD
Hi everyone!

I have a problem in my Vici Setup. I have my supervisors in my call center with permissions to access ONLY the Basic View of Campaigns, they do not have access to Detail View. I've upgraded my server with the latest SVN:
Code: Select all
VERSION: 2.8-403a
BUILD: 130510-1350
© 2013 ViciDial Group
(I think I have tu update my signature)


My sps can no longer add dial statuses to dial where it says "Add a dial status to call". Whenever they do select the status and hit the ADD button, they are presented with a "You do not have permission to add records on this system -system_settings-" message. I've seen the code on the admin.php and I don't see that you need an additiona permission (ADD) to add these statuses. I may be wrong though, 'cause I don't fully understand ADD=28, which could be the answer to my question.

Does anyone know where/how to grant this access back to the Basic View?

Thanks!

Re: Campaign dial status

PostPosted: Sat Oct 26, 2013 12:07 am
by williamconley
Before we jump off the bridge ... did you verify that this works for users that were not upgraded and on campaigns that are new? (It could be an upgrade glitch instead of a system glitch ... it would be good to state that you've tested this).

Next: Post the relevant permissions you've set for these users! 8-)