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Vici shows calls ringing but no calls in asterisk

http://forum.eflo.net/VICIDIALforum/viewtopic.php?f=4&t=3073

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Vici shows calls ringing but no calls in asterisk

PostPosted: Tue Feb 27, 2007 4:45 pm
by aster1
I am having a very strange issue with vicidial .. Everything was working fine and suddenly agents stopped getting calls .. i checked campaign realtime stats and it shows 12 calls ringing but when i check in asterisk cli there's no outbound call made ( only agent zap channels) .. I restarted server and ran all crontab scripts once again ... but still asterisk is not dialing only but vicidial shows calls are ringing ..

screen -r output


oot@vici:~# screen -r
There are several suitable screens on:
8851.ASTupdate (Detached)
8854.ASTsend (Detached)
8857.ASTlisten (Detached)
6679.ASTVDauto (Detached)
8860.ASTVDremote (Detached)
6682.ASTVDadapt (Detached)
3207.ASTfastlog (Detached)


vicidial 2.0.2 asterisk 1.2.14
Everything worked fine for 1-2 hour and this started suddenly even after pc restart its still same

PostPosted: Tue Feb 27, 2007 4:53 pm
by aster1
Few agiout lines .



Code: Select all
007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|callerID changed: V0228021005000001063
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|AGI Environment Dump:
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- accountcode =
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- callerid = 0000000000
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- calleridname = V0228021005000001063
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- callingani2 = 0
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- callingpres = 0
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- callingtns = 0
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- callington = 0
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- channel = IAX2/1002-4
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- context = default
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- dnid = unknown
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- extension = 8369
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- language = en
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- priority = 4
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- rdnis = unknown
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- type = IAX2
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi| -- uniqueid = 1172608805.1076
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|AGI Variables: |1172608805.1076|IAX2/1002-4|8369|IAX2|V0228021005000001063|V0228021005000001063|4|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |1063|2007-02-28 2:10:31|1.2.14|4|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD : |1|update of vac table: V0228021005000001063
|UPDATE vicidial_auto_calls set uniqueid='1172608805.1076', channel='IAX2/1002-4',status='LIVE',stage='LIVE-0' where callerid='V0228021005000001063' order by call_time desc limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('1172608805.1076','1063','001','2007-02-28 2:10:31','1172608831','QUEUE','1','5204579443','VDAD','N')|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD : |1063|1063|insert to vicidial_log: 1172608805.1076
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|VD_amd.agi|Perl Environment Dump:
2007-02-28 2:10:32|VD_amd.agi|0|8369
2007-02-28 2:10:32|VD_amd.agi|AGI Environment Dump:
2007-02-28 2:10:32|VD_amd.agi| -- accountcode =
2007-02-28 2:10:32|VD_amd.agi| -- callerid = 0000000000
2007-02-28 2:10:32|VD_amd.agi| -- calleridname = V0228021005000001064
2007-02-28 2:10:32|VD_amd.agi| -- callingani2 = 0
2007-02-28 2:10:32|VD_amd.agi| -- callingpres = 0
2007-02-28 2:10:32|VD_amd.agi| -- callingtns = 0
2007-02-28 2:10:32|VD_amd.agi| -- callington = 0
2007-02-28 2:10:32|VD_amd.agi| -- channel = IAX2/1002-9
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|VD_amd.agi| -- context = default
2007-02-28 2:10:32|VD_amd.agi| -- dnid = unknown
2007-02-28 2:10:32|VD_amd.agi| -- enhanced = 0.0
2007-02-28 2:10:32|VD_amd.agi| -- extension = 8369
2007-02-28 2:10:32|VD_amd.agi| -- language = en
2007-02-28 2:10:32|VD_amd.agi| -- priority = 3
2007-02-28 2:10:32|VD_amd.agi| -- rdnis = unknown
2007-02-28 2:10:32|VD_amd.agi| -- request = VD_amd.agi
2007-02-28 2:10:32|VD_amd.agi| -- type = IAX2
2007-02-28 2:10:32|VD_amd.agi| -- uniqueid = 1172608805.1079
2007-02-28 2:10:32|VD_amd.agi|AGI Variables: |1172608805.1079|IAX2/1002-9|8369|IAX2|V0228021005000001064|
2007-02-28 2:10:32|VD_amd.agi|+++++ VD amd START : |1064|2007-02-28 2:10:32||3|V0228021005000001064|
2007-02-28 2:10:32|VD_amd.agi|AAAAA AMD results: |AMD_PERSON|AMD_HUMAN-300-300|
2007-02-28 2:10:32|VD_amd.agi|      AMD exiting
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|Perl Environment Dump:
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|0|8369
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|callerID changed: V0228021005000001064
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|AGI Environment Dump:
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- accountcode =
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- callerid = 0000000000
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- calleridname = V0228021005000001064
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- callingani2 = 0
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- callingpres = 0
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- callingtns = 0
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- callington = 0
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- channel = IAX2/1002-9
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- context = default
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- dnid = unknown
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- extension = 8369
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- language = en
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- priority = 4
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- rdnis = unknown
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- type = IAX2
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi| -- uniqueid = 1172608805.1079
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|AGI Variables: |1172608805.1079|IAX2/1002-9|8369|IAX2|V0228021005000001064|V0228021005000001064|4|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |1064|2007-02-28 2:10:32|1.2.14|4|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD : |1|update of vac table: V0228021005000001064
|UPDATE vicidial_auto_calls set uniqueid='1172608805.1079', channel='IAX2/1002-9',status='LIVE',stage='LIVE-0' where callerid='V0228021005000001064' order by call_time desc limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('1172608805.1079','1064','001','2007-02-28 2:10:32','1172608832','QUEUE','1','6239790601','VDAD','N')|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD : |1064|1064|insert to vicidial_log: 1172608805.1079
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |1|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1063',uniqueid='1172608805.1076', channel='IAX2/1002-4', call_server_ip='127.0.0.1', callerid='V0228021005000001063' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi||SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id='001' and callerid='V0228021005000001063' and channel='IAX2/1002-4' order by last_call_time limit 1;|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|--    VDAD XFER : |1|update of vac table: V0228021005000001063
|UPDATE vicidial_auto_calls set status='XFER', stage='XFER-5' where callerid='V0228021005000001063';|
2007-02-28 2:10:31|agi-VDAD_LB_transfer.agi|exiting the VDAD app, transferring call to 8600055
2007-02-28 2:10:36|agi-VDAD_LB_transfer.agi|XXXXXXXXXX VDAD transferred: start|stop   2007-02-28 2:10:31|2007-02-28 2:10:36
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '001' and call_time < "2007-02-28 02:10:05" and lead_id != '1064';|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|--    VDAD get agent: |0E0|update of vla table: 001|127.0.0.1
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='1064',uniqueid='1172608805.1079', channel='IAX2/1002-9', call_server_ip='127.0.0.1', callerid='V0228021005000001064' where status = 'READY' and campaign_id='001' and last_update_time > '19700101052955' order by last_call_finish limit 1;|
2007-02-28 2:10:32|agi-VDAD_LB_transfer.agi|NNNNNNNNNN No agent record found!!!
2007-02-28 2:10:38|agi-VDAD_LB_transfer.agi||SELECT voicemail_ext FROM vicidial_campaigns where campaign_id = '001' limit 1;|
2007-02-28 2:10:38|agi-VDAD_LB_transfer.agi|exiting the VDAD app, transferring call to 85026666666666
2007-02-28 2:10:38|agi-VDAD_LB_transfer.agi|--    VDAD vac record deleted: |1|001|
2007-02-28 2:10:38|agi-VDAD_LB_transfer.agi||UPDATE vicidial_log set status='DROP',end_epoch='1172608838',length_in_sec='5' where uniqueid = '1172608805.1079';|
2007-02-28 2:10:38|agi-VDAD_LB_transfer.agi|--    VDAD vicidial_log update: |1|1172608805.1079
2007-02-28 2:10:38|agi-VDAD_LB_transfer.agi||UPDATE vicidial_list set status='DROP' where lead_id = '1064';|
2007-02-28 2:10:38|agi-VDAD_LB_transfer.agi|--    VDAD vicidial_list update: |1|1064
2007-02-28 2:10:38|VD_amd.agi|Perl Environment Dump:
2007-02-28 2:10:38|VD_amd.agi|0|8369
2007-02-28 2:10:38|VD_amd.agi|AGI Environment Dump:
2007-02-28 2:10:38|VD_amd.agi| -- accountcode =
2007-02-28 2:10:38|VD_amd.agi| -- callerid = 0000000000
2007-02-28 2:10:38|VD_amd.agi| -- calleridname = V0228021025000001067
2007-02-28 2:10:38|VD_amd.agi| -- callingani2 = 0
2007-02-28 2:10:38|VD_amd.agi| -- callingpres = 0
2007-02-28 2:10:38|VD_amd.agi| -- callingtns = 0
2007-02-28 2:10:38|VD_amd.agi| -- callington = 0
2007-02-28 2:10:38|VD_amd.agi| -- channel = IAX2/1002-1
2007-02-28 2:10:38|VD_amd.agi| -- context = default
2007-02-28 2:10:38|VD_amd.agi| -- dnid = unknown
2007-02-28 2:10:38|VD_amd.agi| -- enhanced = 0.0
2007-02-28 2:10:38|VD_amd.agi| -- extension = 8369
2007-02-28 2:10:38|VD_amd.agi| -- language = en
2007-02-28 2:10:38|VD_amd.agi| -- priority = 3
2007-02-28 2:10:38|VD_amd.agi| -- rdnis = unknown
2007-02-28 2:10:38|VD_amd.agi| -- request = VD_amd.agi
2007-02-28 2:10:38|VD_amd.agi| -- type = IAX2
2007-02-28 2:10:38|VD_amd.agi| -- uniqueid = 1172608825.1090
2007-02-28 2:10:38|VD_amd.agi|AGI Variables: |1172608825.1090|IAX2/1002-1|8369|IAX2|V0228021025000001067|
2007-02-28 2:10:38|VD_amd.agi|+++++ VD amd START : |1067|2007-02-28 2:10:38||3|V0228021025000001067|
2007-02-28 2:10:38|VD_amd.agi|AAAAA AMD results: |AMD_MACHINE|AMD_MAXWORDS-5-5|
2007-02-28 2:10:38|VD_amd.agi||SELECT ext_context FROM servers where server_ip = '127.0.0.1';|
2007-02-28 2:10:38|VD_amd.agi||SELECT campaign_id,phone_code,phone_number FROM vicidial_auto_calls where callerid='V0228021025000001067' order by auto_call_id desc limit 1;|
2007-02-28 2:10:38|VD_amd.agi||UPDATE vicidial_list set status='A' where lead_id = '1067';|
2007-02-28 2:10:38|VD_amd.agi|--    VDAD vicidial_list update: |1|1067
2007-02-28 2:10:38|VD_amd.agi|--    VDAC record deleted: |1|   |1067|1172608825.1090|
2007-02-28 2:10:38|VD_amd.agi||SELECT start_epoch FROM vicidial_log where uniqueid='1172608825.1090' and  lead_id='1067' order by call_date desc limit 1;|
2007-02-28 2:10:38|VD_amd.agi|no VDL record found: 1172608825.1090 V0228021025000001067 1067 1172608825.1090
2007-02-28 2:10:38|VD_amd.agi||INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,length_in_sec,end_epoch) values('1172608825.1090','1067','001','2007-02-28 2:10:38','1172608838','A','1','9254475578','VDAD','N','

PostPosted: Tue Feb 27, 2007 5:04 pm
by aster1
root@vici:/var/log/astguiclient# screen -r
There are several suitable screens on:
8851.ASTupdate (Detached)
8854.ASTsend (Detached)
8857.ASTlisten (Detached)
6679.ASTVDauto (Detached)
8860.ASTVDremote (Detached)
6682.ASTVDadapt (Detached)
3207.ASTfastlog (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.
root@vici:/var/log/astguiclient# screen -r 8854
[screen is terminating]
root@vici:/var/log/astguiclient# screen -r 8854



EDIT: Manual dialing is working just fine ... The vicidial_auto_calls table is also getting populated and hopper too but it seems it isnt going to asterisk . Asterisk manager interface is workin i checked it and even restarted asterisk ... It is not even sending dial command to asterisk :( ( except for agent login meetme command ... that goes fine ) .




checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|
checking to see if listener is dead ||1|

PostPosted: Tue Feb 27, 2007 11:20 pm
by mflorell
Do you have call_log entries in all of the right places in extensions.conf?

PostPosted: Tue Feb 27, 2007 11:52 pm
by aster1
yes i do .. Everything was working fine for about a hour ( outbound ratio campaign ) or more and this started suddenly happening suddenly .
Pls suggest me what could be tha cause for this problem .

PostPosted: Wed Feb 28, 2007 8:49 am
by aster1
problem seems to be fixed right now .. but i am still not sure how :-/ . i removed the 's' extension i made in dialplan ( to recieve calls) and made some lots of changes i dont remember . I am still not sure what caused the problem because dialer worked absolutely fine for 2 hours of start and suddenly gave this problem ..
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