Page 1 of 1

Vicidial 2.4rc2 from scratch - not calling agent

PostPosted: Sun Oct 13, 2013 12:15 pm
by facePlanted
Hi I've perfomed an installation from scratch of Vicidial version 2.4rc2
on Debian Wheezy 64bit + asterisk 1.8.23.1 + php 5.4.4 + mariadb 5.5

I have a decent amount of experience on vicidial 2.2 from scratch and everything here looks fine,
except the script /usr/share/astguiclient/AST_conf_update.pl
that stops with an:
command timed-out at /usr/share/astguiclient/AST_conf_update.pl line 269
error when it is executed by cron every minute.

Well everything looks fine but nothing works, I mean .. I've created and double checked the phones, users, a carrier and a test campaign and list.
When I try to login with an agent (first registering the softphone, of course), it logs in but the phone doesn't get called.
On the Asterisk console nothing happens.

On Admin -> Servers -> Asterisk Version:
I've tried with 1.8.23.1, 1.8 and 1.4
with same result.

Do you have some suggestions or should I keep using the more "from scratch friendly" Vicidial 2.2 ? :)


Thanks and regards,
Mike

Re: Vicidial 2.4rc2 from scratch - not calling agent

PostPosted: Sun Oct 13, 2013 11:03 pm
by striker
try to upgrade or install the latest vicidial from svn below is the link for the same

http://wiki.vicidial.org/index.php/SVN:howto

Re: Vicidial 2.4rc2 from scratch - not calling agent

PostPosted: Mon Oct 14, 2013 4:08 pm
by facePlanted
striker wrote:try to upgrade or install the latest vicidial from svn below is the link for the same

http://wiki.vicidial.org/index.php/SVN:howto


Hi Striker, thanks for your suggestion but this will be a production server.
(just wondering) : isn't 2.4rc2 supposed to be stable ?
And isn't svn supposed to be a progressive, error prone branch ?


Thanks the community for supporting,
Mike

Re: Vicidial 2.4rc2 from scratch - not calling agent

PostPosted: Sun May 04, 2014 5:12 pm
by ger1966
Hi Mike, do you have solved the Problem? I have the same...

Regards

Thomas

Re: Vicidial 2.4rc2 from scratch - not calling agent

PostPosted: Sun May 04, 2014 8:56 pm
by ger1966
Solved:

you must exclude localhost again in iptables. If you've used Geoip filtering.

iptables-I INPUT 2-m state - state NEW-m geoip! - source-country DE, ES, NL-j DROP (also locks 127.0.0.1) LoL

I have succesfully installed from scratch with Debian 7 and Xtables/Geoip Filtering