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Campaigns Listed as DEAD
Posted:
Thu Mar 01, 2007 2:08 pmby mxtreme311
Could someone please tell me what is causing these calls to be listed as DEAD? We've apparently had this problem at one of our locations for quite some time.
Posted:
Fri Mar 02, 2007 7:10 amby mflorell
Are you using a CLOSER campaign?
Do you have multiple servers?
What version of astguiclient?
Posted:
Wed Mar 28, 2007 1:11 amby mxtreme311
Yes we have CLOSER campaign, but these calls aren't connected to closers.
Yes, we have multiple servers.
AGC 2.0.2
Posted:
Wed Mar 28, 2007 4:31 pmby mflorell
how do these calls show up in the AST_timeonVDADall.php report?
Posted:
Thu Mar 29, 2007 11:19 amby mxtreme311
They show up properly on the AST_timeonVDADall.php report. Is this just a display bug?
Posted:
Thu Mar 29, 2007 12:02 pmby mflorell
Most likely, I have not looked at the closer-specific real-time script in a while and will probably depricate it eventually.