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Blind Monitor using Non Agent API

PostPosted: Tue Oct 15, 2013 10:59 am
by byteme2000
I'm trying to use the Non Agent API to blind monitor our agents and keep getting the error
ERROR: blind_monitor INVALID SESSION ID - 8600200||monitor

Here's the string I'm using
server/vicidial/non_agent_api.php?source=test&user=monitor&pass=monitor&function=blind_monitor&phone_login=P59b&session_id=8600200&server=192.168.48.35&stage=MONITOR

The user monitor has Level 8 access, View Reports = 1, and Agent API Access = 1 (I've also tried using the 6666 admin account)

Any ideas where I'm going wrong?

Thanks

Re: Blind Monitor using Non Agent API

PostPosted: Mon Oct 21, 2013 9:49 am
by williamconley
I'm guessing that there is not an agent in session 8600200. Perhaps you should try to blind monitor a session that is actually in progress. Check your realtime screen.

Re: Blind Monitor using Non Agent API

PostPosted: Mon Oct 21, 2013 3:47 pm
by byteme2000
Yes it does exist. I took it from the RealTime screen.