vicidial.org

How fast can vicidial go as predictive dialer?

I've tried a lot of configs, but so far I can only get it to dial 27 SIP trunks simultaneously w/ 20 agents logged in. I have 83 SIP trunks allocated for me from my SIP provider.

I've tried Ratio and Autodial level set to 4. Ive tried ADAPT_HARD_LIMIT with Maximum Adapt Dial Level set to 50, Adapt Intensity Modifier set to 40, and Dial Level Difference Target set to -1... and I still cant get it to dial a lot of lines simultaneously... On all all instances I've set the drop limit to 40 or higher so that it is not reached.

Is it processor load? I see peaks of 3 to 4 on 21 agents (recording not enabled). Asterisk,Apache,MySql all in one box.

Is it bandwith issue? My server is hosted in the US, and agents are in Asia (PH). Its a CentOS 4.0 on Dell PowerEdge 430D-2.


How can I make it dial 80 lines simultaneously?

set it to ratio with a dial level of 80

u can change the value of the dial level at mysql itself

but

you have to make sure that your voip provider allows it. I mean if they open up more ports for you.

really? which table, and what field(s)?

are you based in Manila? coz I am...
can you pm your contact info... if that's ok w/ you?