All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by GaD » Wed Oct 23, 2013 7:26 pm
Hi all!
Is there a simple way to differenciate a manual call from an auto-dialed call by looking at the logs in DB, say for wample, vicidial_agent_log or vicidial_log?
Thanks!
-
GaD
-
- Posts: 195
- Joined: Fri Jul 08, 2011 3:56 pm
by williamconley » Sun Nov 17, 2013 9:26 pm
Best method: Make two calls in your system on a test campaign. One autodial and one manual dial. Then look at the tables in question and see if you can answer your own question. Pay particular attention to the "alt_dial" column and the "comments" column in the vicidial_log.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
-
williamconley
-
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
-
Return to Support
Who is online
Users browsing this forum: No registered users and 59 guests