Manual Calls not detecting Pickup
Posted: Tue Oct 29, 2013 8:07 am
Hi Guys
I am not sure if this issue has just started or if it has been for a while as we have not previously used manual calls.
I last night re-installed our server with the Vicibox-5.0.3
I restored a database backup from our old server and updated the datbase using the upgrade_2.6.sql and upgrade_2,8.sql which got our database uptodate.
For some reason I now when making manual calls, the call goes out but it does not detect when customer picks up.
I suspect this is something todo with the move to asterisk 1.8 but not sure.
I have tried changing the setting in servers of asterisk version to 1.8
Any ideas?
I am not sure if this issue has just started or if it has been for a while as we have not previously used manual calls.
I last night re-installed our server with the Vicibox-5.0.3
I restored a database backup from our old server and updated the datbase using the upgrade_2.6.sql and upgrade_2,8.sql which got our database uptodate.
For some reason I now when making manual calls, the call goes out but it does not detect when customer picks up.
I suspect this is something todo with the move to asterisk 1.8 but not sure.
I have tried changing the setting in servers of asterisk version to 1.8
Any ideas?