vicidial.org

I have not been able to find a call dispo url variable relating to callback information. I want to use the callback date so I can put it in the crm and it will hold the account till that date. Anyone know of any variables to do this?

I don't believe that is being sent. Sounds like something that would need to be added.

mav2287 wrote:I have not been able to find a call dispo url variable relating to callback information. I want to use the callback date so I can put it in the crm and it will hold the account till that date. Anyone know of any variables to do this?

You'd need to use a php script with mysqli linked to the DB to collect that information OR modify the system to send that information. System modification would be more expensive, but would likely be helpful as an upgrade to the system. Whereas a php script that reaches into the Vicidial DB would be relatively simple and inexpensive ... but useful pretty much only to YOU for this particular need.

That being said, we have many clients who have similar dispo_url custom scripts to accomplish MANY tasks in multiple databases. Some involve integration to a CRM or other application and some are merely for statistical analysis or copying files or even making changes to the Vicidial DB based on the result of the call.