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Alternate Number Fields

PostPosted: Thu Mar 15, 2007 10:50 am
by ckwall
Can anyone tell me what the dialer is supposed to do when in ADAPT_HARD_LIMIT mode when set to dial alternate numbers, but an alternate number field is not populated.

I am trying to narrow down something I am seeing... I see empty numbers in the vdad live screen.

PostPosted: Thu Mar 15, 2007 4:42 pm
by mflorell
Do you have auto-alt-dial turned on for the campaign?

How often is it dialing an empty number?

Have you looked at the AST_VDhopper page(leads in the hopper)?