vicidial.org

I have the latest SVN (r2052) installed in my Vicibox 5.03 Cluster (1x DB/Web, 2x Diallers). I have two campaigns setup that allow inbound calls. CAMP1 allows ingroup CAMP1_IN and CAMP2 allows ingroup CAMP2_IN. All my agents are setup with 'Agent choose blended' = 0, 'Agent choose ingroup' = 0 and 'Closer Default Blended' = 1. I have also set all my agents to have both CAMP1_IN and CAMP2_IN ingroups selected by default. What happened on my Vicibox 4.03 dialer would be that they only received calls that are associated with the campaign they are logged into. However what's currently happening is that they are recieving calls for both ingroups regardless of the 'Allowable Ingroups' campaign setting.

Your previous post on this same subject seemed to indicate that this was also a problem on your vicibox 4.0.1 setup, but now you say it was not affecting your vicibox 4.0.3 setup?

Do you have svn revision numbers for each of these?

Have you posted this to the issue tracker already?

viewtopic.php?f=4&t=32298

I had a vicibox 3 install that exhibited the problem (Since been formatted I'm afraid. I can trawl through the backups for version info if you really need to know).
My vicibox 4 install does not (VERSION: 2.6-392a BUILD: 130102-1135. SVN 1918) have this problem.
My vicibox 5 cluster does however (VERSION: 2.8-420a BUILD: 131210-1741. SVN 2052).

Put on the bug tracker as issue #729.

http://www.vicidial.org/VICIDIALmantis/view.php?id=729

Issue is fixed in svn/trunk.

I'm really not sure why you didn't have this problem in earlier versions, because this had always been the behavior until I just fixed it today.

Thank matt. I will update and test next week.