Relocated vicidial and now i can't log into to welcome page

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Relocated vicidial and now i can't log into to welcome page

Postby Northeast62 » Wed Feb 26, 2014 1:34 pm

I have relocated the server and now off site agents can not access agent log in from remote location, can be accessed in LAN not out of LAN, i can ping in LAN and out of LAN , please help as we had this server running at different location with different internal ip and external ip.

Any help would be much appreciated.

VERSION: 2.4-299
BUILD: 110214-0001
© 2011 ViciDial Group
Northeast62
 
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Re: Relocated vicidial and now i can't log into to welcome p

Postby Northeast62 » Wed Feb 26, 2014 3:24 pm

Now it is accessible had to change gateway ip and config to eth0 card . Just saying.

Working well now.
Northeast62
 
Posts: 7
Joined: Wed Feb 26, 2014 1:19 pm

Re: Relocated vicidial and now i can't log into to welcome p

Postby williamconley » Wed Feb 26, 2014 9:39 pm

Good postback. Good work solving your own problem, too.

If you have agents accessing from other locations, you should look at a whitelist security lockdown. We have an extended version of that published (free) called dynamic good guys, which allows remote agents with new daily IPs to self-allow their IPs.

http://www.viciwiki.com/index.php/DGG

Also: please post your installation method with each post. It helps us help you. 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Location: Davenport, FL (By Disney!)


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