vicidial.org

Hello all i got a problem while i uploaded files for music on hold i call and i hear silence why ? files are there i seen them with winscp and it says it cant find files (on the log)

cheers in advance

- ViciBox Redux v.5.0.2-130821

Verbosity is at least 21
[May 21 12:22:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:22:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:22:01] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:22:02] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:22:06] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:22:06] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:22:08] > Refreshing DNS lookups.
[May 21 12:22:08] > ast_get_srv: SRV lookup for '_sip._udp.viva.gr' mapped to host telephony.viva.gr, port 5060
[May 21 12:22:08] == Using SIP RTP CoS mark 5
[May 21 12:22:08] -- Executing [302118007994@trunkinbound:1] AGI("SIP/VIVA-00000001", "agi-DID_route.agi") in new stack
[May 21 12:22:08] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[May 21 12:22:08] -- <SIP/VIVA-00000001>AGI Script agi-DID_route.agi completed, returning 0
[May 21 12:22:08] -- Executing [99909*3***DID@default:1] Answer("SIP/VIVA-00000001", "") in new stack
[May 21 12:22:09] -- Executing [99909*3***DID@default:2] AGI("SIP/VIVA-00000001", "agi-VDAD_ALL_inbound.agi") in new stack
[May 21 12:22:09] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[May 21 12:22:09] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:09] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:09] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[May 21 12:22:11] -- Started music on hold, class 'default', on SIP/VIVA-00000001
[May 21 12:22:11] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[May 21 12:22:11] WARNING[13365]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0001_test_stereo_48000Hz_8bit_PCM': No such file or directory
[May 21 12:22:11] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:11] WARNING[13365]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0000_sip-silence': No such file or directory
[May 21 12:22:11] -- Stopped music on hold on SIP/VIVA-00000001
[May 21 12:22:14] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:14] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:14] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:14] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[May 21 12:22:15] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:15] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:15] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:16] -- Started music on hold, class 'default', on SIP/VIVA-00000001
[May 21 12:22:16] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[May 21 12:22:16] WARNING[13365]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0001_test_stereo_48000Hz_8bit_PCM': No such file or directory
[May 21 12:22:16] WARNING[13365]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:22:16] WARNING[13365]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0000_sip-silence': No such file or directory
[May 21 12:22:16] -- Stopped music on hold on SIP/VIVA-00000001
[May 21 12:22:32] -- <SIP/VIVA-00000001>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 4
[May 21 12:22:32] == Spawn extension (default, 99909*3***DID, 2) exited non-zero on 'SIP/VIVA-00000001'
[May 21 12:22:32] -- Executing [h@default:1] AGI("SIP/VIVA-00000001", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 21 12:22:32] -- <SIP/VIVA-00000001>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 21 12:23:02] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:23:02] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:23:02] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:23:02] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:23:07] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:23:07] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:24:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:24:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:24:01] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:24:01] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:24:06] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:24:06] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:24:56] == Using SIP RTP CoS mark 5
[May 21 12:24:56] -- Executing [302118007994@trunkinbound:1] AGI("SIP/VIVA-00000002", "agi-DID_route.agi") in new stack
[May 21 12:24:56] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[May 21 12:24:56] -- <SIP/VIVA-00000002>AGI Script agi-DID_route.agi completed, returning 0
[May 21 12:24:56] -- Executing [99909*3***DID@default:1] Answer("SIP/VIVA-00000002", "") in new stack
[May 21 12:24:56] -- Executing [99909*3***DID@default:2] AGI("SIP/VIVA-00000002", "agi-VDAD_ALL_inbound.agi") in new stack
[May 21 12:24:56] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[May 21 12:24:56] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:24:56] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:24:56] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[May 21 12:24:58] -- Started music on hold, class 'default', on SIP/VIVA-00000002
[May 21 12:24:58] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:24:58] WARNING[13681]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0001_test_stereo_48000Hz_8bit_PCM': No such file or directory
[May 21 12:24:58] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:24:58] WARNING[13681]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0000_sip-silence': No such file or directory
[May 21 12:24:58] -- Stopped music on hold on SIP/VIVA-00000002
[May 21 12:25:01] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:01] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:01] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:01] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[May 21 12:25:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:25:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:25:01] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:25:01] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:25:02] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:02] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:02] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:03] -- Started music on hold, class 'default', on SIP/VIVA-00000002
[May 21 12:25:03] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:03] WARNING[13681]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0001_test_stereo_48000Hz_8bit_PCM': No such file or directory
[May 21 12:25:03] WARNING[13681]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[May 21 12:25:03] WARNING[13681]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0000_sip-silence': No such file or directory
[May 21 12:25:03] -- Stopped music on hold on SIP/VIVA-00000002
[May 21 12:25:05] -- <SIP/VIVA-00000002>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 4
[May 21 12:25:05] == Spawn extension (default, 99909*3***DID, 2) exited non-zero on 'SIP/VIVA-00000002'
[May 21 12:25:05] -- Executing [h@default:1] AGI("SIP/VIVA-00000002", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 21 12:25:05] -- <SIP/VIVA-00000002>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 21 12:25:06] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:25:06] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:26:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:26:01] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:26:01] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:26:02] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:26:06] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:26:06] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:27:02] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:27:02] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:27:02] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:27:02] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:27:07] == Manager 'sendcron' logged on from 127.0.0.1
[May 21 12:27:07] == Manager 'sendcron' logged off from 127.0.0.1
[May 21 12:27:08] > Refreshing DNS lookups.
[May 21 12:27:08] > ast_get_srv: SRV lookup for '_sip._udp.viva.gr' mapped to host telephony.viva.gr, port 5060
linux-fsjm*CLI>

The first thing I see that stands out to me is that it doesn't show a file extension on the not found error. If it is looking for "0000_sip-silence" and the file name is "0000_sip-silence.gsm" it can't find it because it doesn't have the file extension. How did you create/upload the sound file?

from the web interface of vicidial :/

also i got no incoming calls i dial my vicidial did and while it picks up the phone i hear nothing and the agents got no incoming calls in the queue

music on hold problem remains

Connected to Asterisk 1.8.23.0-vici currently running on linux-fsjm (pid = 2324)
Verbosity is at least 21
[Jun 19 11:02:11] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 19 11:02:11] -- <SIP/302118007994-00000008>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 4
[Jun 19 11:02:11] == Spawn extension (default, 99909*3***DID, 2) exited non-zero on 'SIP/302118007994-00000008'
[Jun 19 11:02:11] -- Executing [h@default:1] AGI("SIP/302118007994-00000008", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jun 19 11:02:11] -- <SIP/302118007994-00000008>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jun 19 11:02:14] == Using SIP RTP CoS mark 5
[Jun 19 11:02:14] -- Executing [302118007994@trunkinbound:1] AGI("SIP/302118007994-00000009", "agi-DID_route.agi") in new stack
[Jun 19 11:02:14] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Jun 19 11:02:14] -- <SIP/302118007994-00000009>AGI Script agi-DID_route.agi completed, returning 0
[Jun 19 11:02:14] -- Executing [99909*3***DID@default:1] Answer("SIP/302118007994-00000009", "") in new stack
[Jun 19 11:02:14] -- Executing [99909*3***DID@default:2] AGI("SIP/302118007994-00000009", "agi-VDAD_ALL_inbound.agi") in new stack
[Jun 19 11:02:14] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Jun 19 11:02:15] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:15] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:15] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[Jun 19 11:02:16] -- Started music on hold, class 'default', on SIP/302118007994-00000009
[Jun 19 11:02:16] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:16] WARNING[11625]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0000_sip-silence': No such file or directory
[Jun 19 11:02:16] WARNING[11625]: file.c:666 ast_openstream_full: File /var/lib/asterisk/default/0001_013 does not exist in any format
[Jun 19 11:02:16] WARNING[11625]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0001_013': No such file or directory
[Jun 19 11:02:16] -- Stopped music on hold on SIP/302118007994-00000009
[Jun 19 11:02:19] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:19] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:19] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:19] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: file.c:957 ast_streamfile: Unable to open digits/20 (format 0x100 (g729)): No such file or directory
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:20] WARNING[11625]: file.c:957 ast_streamfile: Unable to open digits/5 (format 0x100 (g729)): No such file or directory
[Jun 19 11:02:20] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:21] -- Started music on hold, class 'default', on SIP/302118007994-00000009
[Jun 19 11:02:21] WARNING[11625]: channel.c:5211 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Jun 19 11:02:21] WARNING[11625]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0000_sip-silence': No such file or directory
[Jun 19 11:02:21] WARNING[11625]: file.c:666 ast_openstream_full: File /var/lib/asterisk/default/0001_013 does not exist in any format
[Jun 19 11:02:21] WARNING[11625]: res_musiconhold.c:329 ast_moh_files_next: Unable to open file '/var/lib/asterisk/default/0001_013': No such file or directory
[Jun 19 11:02:21] -- Stopped music on hold on SIP/302118007994-00000009
[Jun 19 11:02:33] -- <SIP/302118007994-00000009>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 4
[Jun 19 11:02:33] == Spawn extension (default, 99909*3***DID, 2) exited non-zero on 'SIP/302118007994-00000009'
[Jun 19 11:02:33] -- Executing [h@default:1] AGI("SIP/302118007994-00000009", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jun 19 11:02:33] -- <SIP/302118007994-00000009>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

hi guys

installed g729 codec and tis solved now i can hear music on hold but i still got no incoming calls on the agent ~:/

new log

[Jun 19 12:00:48] > Refreshing DNS lookups.
[Jun 19 12:00:48] > ast_get_srv: SRV lookup for '_sip._udp.viva.gr' mapped to host telephony.viva.gr, port 5060
[Jun 19 12:00:50] == Using SIP RTP CoS mark 5
[Jun 19 12:00:50] -- Executing [302118007994@trunkinbound:1] AGI("SIP/302118007994-00000004", "agi-DID_route.agi") in new stack
[Jun 19 12:00:50] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Jun 19 12:00:50] -- <SIP/302118007994-00000004>AGI Script agi-DID_route.agi completed, returning 0
[Jun 19 12:00:50] -- Executing [99909*3***DID@default:1] Answer("SIP/302118007994-00000004", "") in new stack
[Jun 19 12:00:50] -- Executing [99909*3***DID@default:2] AGI("SIP/302118007994-00000004", "agi-VDAD_ALL_inbound.agi") in new stack
[Jun 19 12:00:50] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Jun 19 12:00:51] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jun 19 12:00:51] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jun 19 12:00:51] -- Playing '013' (escape_digits=) (sample_offset 0)
[Jun 19 12:01:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 19 12:01:02] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 19 12:01:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 19 12:01:07] == Manager 'sendcron' logged on from 127.0.0.1

Have you tried using a different MOH class? Perhaps create one with some music uploaded via the Admin console?

will try that also but music on hold works now all i had to do was install g729 codec

thing is i dial my did and the call isnt routed to the inbound group once i select a campaign and wait for incoming calls i just hear the music on hold for that campaign and thats it, anyone knows what i did wrong? have tried everything !

log is above cheers

asiawatcher wrote:will try that also but music on hold works now all i had to do was install g729 codec

thing is i dial my did and the call isnt routed to the inbound group once i select a campaign and wait for incoming calls i just hear the music on hold for that campaign and thats it, anyone knows what i did wrong? have tried everything !

log is above cheers

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) The most common error in this situation is to set the route for the DID to "ingroup" and then fail to identify ... WHICH ingroup. Thus there is nowhere to send the call, the script fails and the call terminates.

4) Happy Hunting!

hi there i got - ViciBox Redux v.5.0.2-130821 distribution i did the install myself its the official iso /no cluster/ core i7/on vmware

ViciBox.x86_64-4.0.0.iso

thanks

Do not run ViciDIAL on a virtual machine. You will run into issues.