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Voice Broadcast stops a while once get SIP 503 error

PostPosted: Wed May 28, 2014 9:37 am
by raloheni
Hi
my spec

VERSION: 2.8-431a | BUILD: 140314-1134 | Vicidial from scratch in centos 6.5 - ray-solomon guide| no telephony cards | quad core server 8gb ram

i configured Voicebroadcast campaign with remote agents as said in vicidial manager manual
Only one remote agent and dial ration : 1

the systems is dialling perfect
but once i get SIP response of 503 service unavailable the vicidial stops dial for some minutes . and starts dial after some minutes.

is there any reason or settings to over come this isssue

Re: Voice Broadcast stops a while once get SIP 503 error

PostPosted: Wed May 28, 2014 9:43 am
by raloheni
heres the cli which show 3min for next call

[May 28 20:09:58] -- Called trunk/44XXXXXXXXXX
[May 28 20:09:59] -- Got SIP response 503 "Service Unavailable" back from XX.XX.XX.XX
[May 28 20:09:59] -- SIP/voiptrunk-00000325 is circuit-busy
[May 28 20:09:59] == Everyone is busy/congested at this time (1:0/1/0)
......................
.....................
[May 28 20:11:14] -- Executing [9XXXXXXXXXX@default:1]

Re: Voice Broadcast stops a while once get SIP 503 error

PostPosted: Thu May 29, 2014 6:17 am
by geoff3dmg
How many channels do you have allocated from your carrier and how many are you trying to use concurrently?

Re: Voice Broadcast stops a while once get SIP 503 error

PostPosted: Thu May 29, 2014 11:45 pm
by raloheni
i have more than 10 channels
and dialling only 1 simultaneous call...

Re: Voice Broadcast stops a while once get SIP 503 error

PostPosted: Mon Jun 02, 2014 2:53 am
by geoff3dmg
Then you need to contact your carrier and ask them why they are rejecting your INVITE requests.